Travel of itinerant employees and working time
13/02/2023
Our sales representative frequently visits customers. Should we count these trips as hours of work?
Travel time between your employee’s home and his meeting places (round trip) constitutes effective working time (which must therefore be paid) only if the employee must be at your disposal (to set up customer appointments, to answer calls from colleagues and customers… via the hands-free kit) and comply with your instructions without being able to go about his/her personal business.
Otherwise, they do not constitute actual working time and give rise to payment only if they exceed the normal travel time between his/her home and his/her usual place of work.
Copyright Les Echos Publishing – 2023
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